Down South Home Inspection, LLC (“Down South”, “we”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website, downsouthinspections.com, or our home inspection services.

Information We Collect

• Contact Information: Name, email, phone number, and address when you inquire about services or schedule an inspection.
• Property Information: Details about the property being inspected, gathered during the inspection process.
• Inspection Reports: Information contained within inspection reports, including photos and written descriptions of findings.
• Website Usage Data: Information on how you interact with our website (pages visited, links clicked, etc.). This may include your IP address, browser type, and device information.

How We Use Your Information

• Providing Services: Processing inquiries, scheduling inspections, conducting inspections, and generating reports.
• Communicating with You: Contacting you regarding your inspection, service updates, and answering your questions.
• Improving Our Website: Analyzing usage data to understand how our website is used and to make improvements.
• Marketing (With Consent): We may send you promotional offers if you have opted-in for this communication.

How We Share Your Information

• Service Providers: We may share information with third parties who assist us in operating our business (e.g., report hosting, scheduling software).
• Legal Compliance: We may disclose information to comply with legal obligations, court orders, or to protect our rights or property.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Your Rights

• Access and Correction: You may request to see or update your personal information.
• Opt-Out of Marketing: You may opt-out of receiving marketing emails by using the unsubscribe link provided.
• Data Deletion: You may request that we delete your personal information, subject to certain exceptions.

Security

Down South Home Inspection, LLC takes reasonable measures to protect your information, but no security system is perfect. Please be cautious when sharing sensitive information online.

Children’s Privacy

Our website and services are not intended for children.

Changes to This Policy

We may update this policy from time to time. The “Last Updated” date at the top of the policy indicates when changes were last made.

Contact Us

If you have questions or concerns about our privacy practices, please contact us:

• Email: dtimberlake@downsouthinspections.com
• Phone: +1 225-316-7398

Last Updated: April 30, 2024